About
More than 30 years in the work.
From the front line to the operation that has to hold the brand.
World Class Contact Centers has more than 30 years of contact center experience, from front-line representative work to executive roles in Fortune 500 companies.
How the teams are built
- Personality-based sourcing and interviewing.
- Representatives who are vetted, managed, and ready to scale.
- AI-trained and bilingual.
- Continuous improvement.
- White-glove service on the accounts that call for it.
The work is people when the call needs a person, and technology or process when it does not. Customers do not care which of the three answered. They care that it was handled, and that it sounded like the company they called.
Where to find us
307 W 38th Street, 16th Floor PMB 383, New York, NY 10018
(866) 301-5333
ClientRelations@worldclasscc.com
Contact
Don’t outsource your brand. Extend it.
Tell us where the calls hurt.
Phone(866) 301-5333
EmailClientRelations@worldclasscc.com
New York307 W 38th Street, 16th Floor PMB 383, New York, NY 10018